Keep getting charged for dodgy number

[Anonymous]

Hi
I keep getting billed for what clearly isn’t a valid number!!! Yet o2 can’t see it and keep billing me !!!!
Who would have a number 000000000001234 yet keep saying I’m sending a text to them and it’s costing me 42p
If they continue to charge me I’ll take my custom elsewhere “after being with the at least 12-15 years

[MI5]

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@Anonymous wrote:
Thanks for your help guys
So even putting charges you?
Not good
I’ve turned off mms messaging

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No, not necessarily but you need to keep below 480 characters or it will convert to mms automatically. 

Using counts as more characters than normal letters and numbers. 

[jonsie]

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@MI5 wrote:

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@Anonymous wrote:
Thanks for your help guys
So even putting charges you?
Not good
I’ve turned off mms messaging

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No, not necessarily but you need to keep below 480 characters or it will convert to mms automatically. 

Using counts as more characters than normal letters and numbers. 

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The first smilie, 🙄 counts as around 90 characters with subsequent smilies counting around 3 characters. 

[Anonymous]

That’s good to know @jonsie as I didn’t know that equated to that specific number 

[Cleoriff]

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@Anonymous wrote:

That’s good to know @jonsie as I didn’t know that equated to that specific number 

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All here in the guide @Anonymous

https://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p/689503

[MI5]

That’s why we do guides

[Cleoriff]

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@MI5 wrote:
That’s why we do guides

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I know...and as it was late and I was feeling clever... I just thought I could show the relevant part via snipping tool...:smileytongue:

[Marjo]

Thanks guys for all your help @Cleoriff, @MI5, @Anonymous, @jonsie!  @Anonymous Please let us know if it's all clear now with the charges or if you have any additional questions. Lots of good info above from our helpful members!