@seewhatyoucandoO2 only sell Sim Only and upto 36 month Refresh plans as you can buy the same as the online store or in Store.
@Jh _Studio
as
@MI5 said you will get 14 day change your mind policy with o2.. the only exception is if you are a business and buying online.
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company