Issue with order
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on 12-11-2024 13:34
Ordered Tablet Pay Monthly on Friday...it went for some checks ( I guess because we just bought a house recently and moved address), it says will contact within 24 hrs, but no update since. Chat is dead here. Does anyone know how I will be getting an update and when? it's a present for my daughter's birthday. Credit check was pre-approved and also my credit history is 999 out of 999, so not sure what's going on ?
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on 12-11-2024 14:00
We can't answer here as we are all customers like yourself
Looks like you should contact the sales team they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255, free from any phone or landline
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on 19-11-2024 23:18
I'm currently waiting 36 hours for an answer
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on 20-11-2024 17:49
Did you get it sorted ?
Currently in the same situation.
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on 20-11-2024 17:59
Every case will be different @jambojambo
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
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