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Is this a scam call

gindygoo
Level 25: Hard Hitter
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0800 952 4852 Hi guys, so I've had loads of missed calls from this number and after a Google search it's not clear if it's a scam or if it's actually o2? So I've answered it this morning, and basically told them to, ahem, bog orf!! Could anyone shed light on this number please?

Cheers,

Charlie xx
Message 1 of 26
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gindygoo
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Yeah it's more than an annoyance, I've blacklisted them along with any near variation of the number.

Thanks again,

C xx
Message 11 of 26
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LexiDee
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Its definately not O2. I have spoken with an official O2 advisor and its nothing to do with them. Very pushy sales team trying to flog tablet contracts and hung up on me when i questioned their validity of being o2

Message 12 of 26
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Toby
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Hi @LexiDee ,

 

Sorry to hear that this happened. If you have any other info, be sure to send me a private message, as I can investigate.

 

I'm Toby, the O2 community coordinator

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 13 of 26
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Anonymous
Not applicable

I have also had calls from this number.

 

They claim to be from O2.

They know when I last topped up and how much I use.

 

Where did they get my info from?

Why hasn't O2 prosecuted them for steeling my account information?

Message 14 of 26
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Cleoriff
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Just block the number @Anonymous Also in My O2 you can opt out of getting these sort of calls in future via My Preferences

Veritas Numquam Perit

Girl in a jacket
Message 15 of 26
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MI5
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O2 have shared your info which you gave permission for unless you specifically opt out.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 16 of 26
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jonsie
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They didn't steal it. You agreed O2 could share your information with trusted partners. Change your preferences in My O2 under the 'other' tab.

Message 17 of 26
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Anonymous
Not applicable

OK.

 

But they are not "Trusted Partners" - they pretended to be from O2.
If they were "Trusted Partners" they should have said that they are Partners and that they are not O2.

 

I will block them.

Message 18 of 26
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jonsie
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Trust seems a one way street with O2. No one on here would say a good word about these partners who are renowned for misleading customers.

Message 19 of 26
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MI5
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Blocking them would be my advice too mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 20 of 26
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