cancel
Showing results for 
Search instead for 
Did you mean: 

Is this a real text? I think a scam

ZZZZ5678
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
So I’ve just upgraded my phone all online, got my messages and contract etc: but then I got a text from a number8101921 saying it’s o2 that I need to click this link to finish my contract for my o2 refresh, I haven’t clicked anything of course as I usually get a message from actually o2. And the link looks Odd as well, but it seems concerning as soon as I’ve upgraded I’ve got this text a few hours later?
Message 1 of 4
7,289 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @ZZZZ5678 

It’s a scam and has been reported frequently on here.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

 

Keep checking in My O2 re your order.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
7,281 Views

alphabetsoup1
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Thankyou Cleoriff, I have had the same message straight after upgrading my o2 contract. I have reported it. 

 

Message 3 of 4
1,885 Views

MI5
Level 94: Supreme
  • 143417 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@alphabetsoup1 

It's not actually a scam text.

Confirmed here in this thread by O2 staff member. 

https://community.o2.co.uk/t5/Pay-Monthly/Dodgy-text/m-p/1406485

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
1,878 Views