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Charliebabeyx · ‎14-10-2019

I don’t have no connection /network/4G whatsoever.

MI5 · ‎14-10-2019

No, not everwhere?

Check your postcode here O2 Service Status

and self help here Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-10-2019

@Charliebabeyx

No, not everwhere?

Check your postcode here O2 Service Status

and self help here Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎14-10-2019

Try cleaning the sim card and rebooting the phone

Also check here

https://status.o2.co.uk/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎15-10-2019

Good morning @Charliebabeyx , welcome to our community. Sorry to hear you didn't have any connection last night. 😞 Did you manage to get things working again since you last posted? Any help from the above suggestions from @MI5 and @jonsie ?

It would be great to hear how you're getting on.

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