
on 08-08-2016 12:56
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on 08-08-2016 12:56
That's just it, really. Does anyone know, before I bother CS?
I had two phones with O2, now I just have the one but none of the bills for the extra phone are visible in my account. It only left O2 earlier this year when the person who was using it upgraded and got their own SIM card on another network.
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on 09-08-2016 17:24
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on 09-08-2016 17:24
Just so you know, I tried calling customer services, who answered quite quickly but then had trouble with their system, went away and never came back.
Eventually chat wasn't too busy and it was all sorted from there in a few minutes.
Thanks for the encouraging messages, people, it was actually easier than I thought it would be.
Cheers
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on 08-08-2016 13:09
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-08-2016 13:38
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on 08-08-2016 13:43
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on 08-08-2016 13:43
Best of luck with that !!
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on 08-08-2016 13:47
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on 08-08-2016 13:47
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-08-2016 13:56
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on 08-08-2016 13:56
I'm sure they will....but personally I would call customer service

on 09-08-2016 17:24
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on 09-08-2016 17:24
Just so you know, I tried calling customer services, who answered quite quickly but then had trouble with their system, went away and never came back.
Eventually chat wasn't too busy and it was all sorted from there in a few minutes.
Thanks for the encouraging messages, people, it was actually easier than I thought it would be.
Cheers
- 152433 Posts
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- 29095 Solutions
on 09-08-2016 17:38
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on 09-08-2016 17:38

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

