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Problems with o2 Pocket Hotspot connection dropping

Anonymous
Not applicable

Anyone else having issues with this device? 

 

After varying amounts of use (from 5 minutes to 5 hours), the internet connection will drop and can only be restored by bresetting the device and reconnecting to the wireless network.

 

Any solutions? The tariffs are a rip off compared to other networks so this may well prompt me to jump ship.

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macblank
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Im not sure about this. As ive never had 1

Maybe go to o2 shop n spk to the guru there or even CPW as they have a good technical person there and cpw are the main repair center for almost every handset make
Old Phone Geek!!! A Mobile User Since 1993
Samsung Galaxy S3

Feel Free to Add Kudos, If I Have Helped slight_smile

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macblank
Level 15: Gaining a Reputation
  • 520 Posts
  • 19 Topics
  • 23 Solutions
Registered:
Im not sure about this. As ive never had 1

Maybe go to o2 shop n spk to the guru there or even CPW as they have a good technical person there and cpw are the main repair center for almost every handset make
Old Phone Geek!!! A Mobile User Since 1993
Samsung Galaxy S3

Feel Free to Add Kudos, If I Have Helped slight_smile
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Anonymous
Not applicable

in certain places I cant get on the internet at all, yet in other places it is fine.  I did a live chat and was told there was no problem with coverage but I think there is 

 

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MI5
Level 94: Supreme
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Registered:
There could be.
You can check for yourself here http://status.o2.co.uk/
You might need to keep checking in case it hasn't updated yet.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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