Is it literally impossible to speak to a human being about a bill on O2 at the moment?

[Jobrienor]

I've needed to make a query on a high bill which is unusal and have not been able to speak with anyone. I call, they hang up. My O2 is useless  if you have a question needing answering.

Can anyone phelp ? or send me a complaints contact so I can make a formal complaint

Cheers

[Bambino]

@Jobrienor Best chance of getting through is 8 am

Guide: Coronavirus Community Help and Support 

https://www.o2.co.uk/how-to-complain

[Disgruntled3]

I feel your pain.   I'm going to change networks.