Solved: Internet

Scott1690 · ‎04-09-2022

Hi I’m going to upgrade tariff to unlimited internet but can’t u till the 16th this month, I was wondering if there was a way this could be fast tracked instead of buying 12g internet (best deal) for £30 as I’m now 60 quid down and I’m using the hotspot for the tele in new flat at the moment so going through it very fast. Cheers for any help, Scott.

MI5 · ‎04-09-2022

@Scott1690

If you upgrade your tariff, rather than change tariff, it will start the new tariff within 24 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎04-09-2022

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Or call customer service

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎04-09-2022

@Scott1690

If you upgrade your tariff, rather than change tariff, it will start the new tariff within 24 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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