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Level 1: Joiner
Posts: 1
Registered: ‎03-10-2013
Accepted Solution

Internet APN?

Recently bought a samsung galaxy book 10.6. When trying to connect to o2 it comes up with `Cant connect to this network. Add an internet APN and make sure you have an active data plan?` Can anyone assist please?

Posts: 79,469
Topics: 493
Solutions: 9,416
Registered: ‎04-04-2012

Re: Internet APN?

Have a look at our help here https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum. When you take things for granted, the things you are granted, are taken away.



Community Manager
Posts: 1,495
Registered: ‎18-04-2018

Re: Internet APN?

Hi @less2303, did you manage to sort this out with the info @MI5 shared above? Let us know if you need more help slight smile


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