International Favourites

[Anonymous]

How do I cancel my O2 international favourites bolt on?

According to the texts O2 had sent me earlier on, the anniversary date is tomorrow and I was told on the text that I need to cancel it 48 hours before the anniversary date.

However, I have missed the date and would like to cancel it before my balance gets deducted tomorrow. I have tried doing it through the O2 international bolt on webpage and it said sorry we are unable to do this. I have tried doing it via texts but it asking me to wait for another month to do it. Since I do not need it anymore, it would be a waste of 10 quid to me. Is there any other option available to me to cancel the subscription? 

Do let me know.

[Anonymous · Accepted solution]

Call CS tomorrow and cancel it. You will still be charged on your next bill but on the bill after that it should credit you back the pro-rated allowance. This will probably mean you will only have to pay for tomorrow.

[Toby]

Let us know how you get on TeddyBear

Cheers, Toby