How do I put my old number on my new sim?

[Anonymous]

I just got a new replacement iPhone from my insurance company and it didn't come with a sim so I ordered a new one. It's came today but I don't want the new number, I want back my old number on to this card. Anyone know how I can do that?

[version7point0 · Accepted solution]

Hi angelling31.

Did you order a free sim from the website or did you speak to customer services to obtain a replacement sim as they are two very different things.

If it was the latter register it here http://swapmysim.o2.co.uk/

If not then either give CS a ring or pop into a store with photo ID (either passport or driving license).

Hope this helps.