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Insurance

Anonymous
Not applicable
I have insurance that I pay monthly with my contract but I was wondering if it was a small repair would I still have to pay the £60 excess and just get a new handset.
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MI5
Level 94: Supreme
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Registered:
The excess is payable on any claim no matter how small.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 3
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MI5
Level 94: Supreme
  • 151704 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
The excess is payable on any claim no matter how small.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
758 Views

Marjo
Former Staff
  • 7881 Posts
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Registered:

Hi @Anonymous, how are you doing? Sorry to hear that your phone needs repair. 😞 Just wanted to check if you got all the info you needed and to see if you have any further questions?

 

Message 3 of 3
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