cancel
Showing results for 
Search instead for 
Did you mean: 

Increased bill

R-L-M92x
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My bill has increased, no service where I live. Why am I paying more for something I cannot use?

Message 1 of 3
372 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151786 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@R-L-M92x 

You agreed to price rises and no guarantee of coverage when you joined https://www.o2.co.uk/termsandconditions

RPI - 2024 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
356 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 151786 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@R-L-M92x 

You agreed to price rises and no guarantee of coverage when you joined https://www.o2.co.uk/termsandconditions

RPI - 2024 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
357 Views

Enlli
Level 69: Guiding Light
  • 8907 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

If you have WiFi at home then use WiFi Calling

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

See also

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

 

TIP: Always check coverage where you are by using a PAYG SIM before committing to a contract


 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
352 Views