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Increased bill

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R-L-M92x
Level 1: Joiner
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‎12-04-2024 12:33 - edited ‎12-04-2024 12:35

‎12-04-2024 12:33 - edited ‎12-04-2024 12:35

My bill has increased, no service where I live. Why am I paying more for something I cannot use?

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MI5
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on ‎12-04-2024 12:42

on ‎12-04-2024 12:42

@R-L-M92x 

You agreed to price rises and no guarantee of coverage when you joined https://www.o2.co.uk/termsandconditions

RPI - 2024 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151786 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎12-04-2024 12:42

on ‎12-04-2024 12:42

@R-L-M92x 

You agreed to price rises and no guarantee of coverage when you joined https://www.o2.co.uk/termsandconditions

RPI - 2024 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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on ‎12-04-2024 13:00

on ‎12-04-2024 13:00

If you have WiFi at home then use WiFi Calling

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

See also

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

 

TIP: Always check coverage where you are by using a PAYG SIM before committing to a contract

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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