Increase in Tariff Cost

[Anonymous]

Can someone please clarify for me.....

I have received an email to say that the tariff i am on will soon increase in cost.  I took out a 24-month contract with O2, so am shocked to see that the cost is increasing!!  Does this not completely go against the point of having a contract??  All of the terms are clearly stated (i.e. the cost per month, the term, who and when...) and then signed. 

Unless someone is about to copy and paste the tiniest piece of smallprint in the world, i think we're all being had!!  If O2 can increase is by 50p today, can they increase it by £50 tomorrow??

And, if they can make changes, can i change my contract duration to say, 1 month??

[Bambino]

He's entitled to his say, however ill-informed he is.

[MI5]

I have no issue with having his say but he's posting all over the forum saying the same thing which is spamming and against the forum rules. Mods need to act on him or else the forum just becomes a useless mess.......

[Bambino]

I'm in total agreement with you about the spamming. I'm sure the mods are now aware of it.

[MI5]

They are

[Anonymous]

like i said before. anybpdy who thinks a price rise is gopd must work for o2 as i do not know any customers who are happy about paying more.this is not spam this is just airing my views.

[MI5]

Anyone who works for O2 are clearly identified by their signature file, but they do not post in an official capacity. Only Leonard and Toby are Official O2 reps on this board. As I have said before, I don't work for O2 and i don't have a problem with my price increase. My choice as is yours to go elsewhere but there is no need to go on and on about it. We get it - Your point is made - OK ?

[Bambino]

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@Anonymous wrote:
like i said before. anybpdy who thinks a price rise is gopd must work for o2 as i do not know any customers who are happy about paying more.this is not spam this is just airing my views.

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No one likes price increases, but you have really been taking your rant to the extreme. Have you been as vocal about the increases in your gas and electricity bills? I'm sure they've gone up too. My monthly O2 bill has gone up by the enormous sum of 66 pence. Hardly worth moaning and whingeing about. How much more per month is your O2 bill?

[Anonymous]

i have just had my dinner from the toby and got a box of tissues from the shop next door. the service was great and they hadn't gone up in price.lol.

[Anonymous]

Have you quite finished? Other people wanting to ask questions on his thread can't because you are just posting rants & ill informed comments, give others a chance to ask their questions or views please

[Anonymous]

it doesn't really matter how much. i took out a contract for x amount per month. now they say that x is going to cost u 3.2% more and theres nothing you can do about it apart from leave and thats going to cost u.as with my utilities i have the option to leave with no penalty.so that is what i have done.its the same with shopping if u dont like the price increase u take your custom else where.its the way o2 have done it that has got to me.you sign up for a 24 month contract and they put it in big letters how much it will cost per month. you have to spend how long with a magnifying glass to read all the t and c.sky tried this last year and made the mistake of putting it up by 10%. i cancelled my contract as they had broke their t and c.but first they told me i would have to buy myself out. i then stated the t and c and i walked away