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Increase in Tariff Cost

Anonymous
Not applicable

Can someone please clarify for me.....

 

I have received an email to say that the tariff i am on will soon increase in cost.  I took out a 24-month contract with O2, so am shocked to see that the cost is increasing!!  Does this not completely go against the point of having a contract??  All of the terms are clearly stated (i.e. the cost per month, the term, who and when...) and then signed. 

 

Unless someone is about to copy and paste the tiniest piece of smallprint in the world, i think we're all being had!!  If O2 can increase is by 50p today, can they increase it by £50 tomorrow??

 

And, if they can make changes, can i change my contract duration to say, 1 month??

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MI5
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@Liquid wrote:
Haha. I try not to:)

I'm just bitter O2 haven't been very forth coming from my credit complaint:D
You could always report it to Offcom - I'm sure they'd be delighted to fight it for you wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Liquid
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Haha stop being mean:P
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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perksie
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One more time:

 

http://www.o2.co.uk/desktop/prices

 

Check your contract properly.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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MI5
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@perksie wrote:

One more time:

 

http://www.o2.co.uk/desktop/prices

 

Check your contract properly.


Nice one.... I hadn't seen that wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Liquid
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Good find:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 125 of 173
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Anonymous
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http://www.bbc.co.uk/news/10612209

 

Price increase (3.2%) in tariff above latest RPI and CPI of 3.0% and 2.7% respectively for the applicable notice date of 11/12/2012. Can somebody explain information from BBC obtained from Office of National Statistics in relation to the price increase at notice date above?

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jonsie
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  • http://www.ons.gov.uk/ons/rel/cpi/consumer-price-indices/october-2012/index.html

     

    The Consumer Prices Index (CPI) annual inflation stands at 2.7 per cent in October 2012, up from 2.2 per cent in September. The main upward pressure came from the education sector (university tuition fees) with smaller upward contributions from food & non-alcoholic beverages and transport. These were partially offset by downward pressures from the housing & household services, recreation and miscellaneous goods & services sectors. The CPI stands at 124.2 in October 2012 based on 2005=100

  • The Retail Prices Index (RPI) annual inflation stands at 3.2 per cent in October 2012, up from 2.6 per cent in September. The largest upward pressure came from university tuition fees, followed by food and housing. Fuel & light provided the largest downward pressure. The RPI stands at 245.6 in October 2012 based on January 1987 = 100

Message 127 of 173
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Anonymous
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Wow you have found a way out of the price increase............. 

There are numerous threads on this and your argument had already been put forward. 

I can only suggest you try your theory with O2 and see how you get on.

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Anonymous
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i'm sure youl'l have the same attitude about o2 when you are made redundant as they will have very few customers left to pay you. happy job hunting
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MI5
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You really think 22 million customers are going to leave to go to other networks that put their prices up by higher amounts and more often.... Get real !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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