Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! monthly bill

Hi I am struggling to acces my itomised bill

Resolved! In a mess

Hello not sure if I should post here but am trying to sort out my bill that has run into arrears I am trying to contact O2 but am not able to use chat (its unavailable at the moment) or email. I have not been well and had financial difficulties due y...

Resolved! Upgrade early

My contract is not due for upgrade until Feb next year, can I upgrade early?

Resolved! Cancelling O2 contract online

My contract finishes in one months time.How do I give O2 I months notice to cancel the contract online.

Resolved! My 24 month contract

my 24 month contract ended yesterday. what happens now ?

Resolved! What happens when I go over limit?

I have 100 mb of data. If I exceed it do I get charged or does data just stop?

Resolved! Contract Expiry

Hi, How do I find out when my contract expires?

Resolved! check out problems

I spoke to an advisor on livechat called Graham, about upgrading to the new samsung s4, we agreed all the details/tariffs and it was just a matter of going to the checkout, but the link he sent kept going to "your order cannot be complete" or "your p...

Resolved! Problem making and receiving calls

Hi, Couple months back I purchased the Sony Xperia S and exchanged my old sim for the new micro sim. First problem is that occasionally when someone calls me calls goes straight to voicemail although it nearly has full signal. Phone will then be unav...

Resolved! top up

I have been with 02 for years and years and have been very happy but recently i changed back to pay as you go because my wife and i have retired and dont use the phones as much and i am livid with their customer service.It takes ages to get where i w...

O2

Forum Posts