on 21-09-2016 17:18
on 21-09-2016 18:54
Ordered on the 11th Sept stating that it will be delivered on release date, money came out but not heard anything not even a email to say my delivery date or that it's been delayed. Really bad customer service when your promised something then stick by it
You are not alone, Jet Blacks are in high demand and in typical fashion Apple have not put out enough stock, even reducing stock deliveries they already commited to.
Alot more information and people in similar situation here -> http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Delivery-expectations-for-iPhone-7/td-p/996740
on 22-09-2016 10:52
My timeline of events:
9/9 8.06am - Order iPhone 7 Plus 128GB Jet Black
9/9 9am (roughly) - Get told it will be posted on launch day
14/9 10am - Ring O2 to check it will be posted on Friday. "PROMISED" it would be
15/9 9.15pm - Text from O2, sorry phone not in stock
20/9 10am - As above
21/9 12pm - Told by O2 my phone has been dispatched, couldnt say when it would be with me
22/9 10.30am - Phone not in stock
Just about to talk to O2 now, lets see what story I get.
One word - USELESS!