on 28-03-2020 17:05 - last edited on 28-03-2020 17:15 by Mike_T
I want to cancel my 2 sim numbers are xxxxxxxxx and xxxxxxxxx I want to cancel both sim your shops are close and help lines are close as well me please advise me I am so confused
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
on 28-03-2020 17:08 - last edited on 28-03-2020 17:15 by Mike_T
My contact number is xxxxxxxxxxx
on 28-03-2020 17:09
28-03-2020 17:10 - edited 28-03-2020 17:13
28-03-2020 17:10 - edited 28-03-2020 17:13
This is not O2, it is a customer forum - please take the phone numbers out of your 2 posts, @Se
You need to call O2 customer service - numbers are in this link: https://www.o2.co.uk/contactus
Best time to call is between 8am and 8:30am on a weekday, so you get to talk to someone who can quickly help you.
Good luck, @Se.
on 28-03-2020 17:12
on 28-03-2020 17:12
@Se Please see this guide:
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852
In your post, go to Options, then first drop down to Edit Reply to remove your phone numbers. If you don't you will get spammed.
on 28-03-2020 17:16
on 28-03-2020 17:16
You can cancel by text if you follow the guide.