I want to buy out my contract.

[Anonymous]

Been on O2 since Aug this year. I only use data. Don't hardly ever touch the mins or SMS. After a months 'upgrade' work on the O2 mast in the E11 area the data speeds are pretty Pi*s poor. I'm getting 1-3Mbs on a good test. Customer service although responsive, are slower than the speeds I'm getting.
I can't be bothered anymore with this shoddy network and speeds. I want to just pay up and get away from this utterly horrible experience.
This is month four of a twelve months contract, I'm also getting a 30% friends and family discount. How do I go about this?
Thanks.

[MI5 · Accepted solution]

You can pay off the device plan in your MyO2, in store or by calling customer service on 202.
Once the device is paid you can give 30 days notice on the airtime.
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566...
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

[Anonymous]

Hi. Sorry I forgot to mention this is a sim only 12 month contract. The phone is my own.

[MI5]

Then just pay up what's left of the simo plan.
The monthly cost multiplied by the number of months.
If you want to keep your number, you need your PAC.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278