Re: I can’t get in touch with collections team - O2 Community

3 Posts
1 Topics
0 Solutions

Registered: 28-04-2020

Hi,

I’m trying to get hold of the collections team and multiple advisors have attempted to put me through to the collections department but I keep being taken to the main menu.

I was given a direct number (08000325302)
But I still just get taken to the main menu.
I am scheduled to make my final payment today and have no access to my o2.

Please can someone help me with this?

Thanks

Message 1 of 6

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24424 Posts
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Registered: 31-03-2010

@LMcL All the numbers we have are in the link below:

Guide: Coronavirus Community Help and Support

I DO NOT WORK FOR O2

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Message 2 of 6

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Registered: 26-03-2014

There are lots of numbers to call in the link below

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Message 3 of 6

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128040 Posts
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Registered: 14-01-2013

This is the only info we have.

https://www.o2.co.uk/help/phones-sims-and-devices/our-returns-policy

Veritas Numquam Perit

Girl in a jacket

Message 4 of 6

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3 Posts
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Registered: 28-04-2020

This number also takes me to the main menu:(
But I appreciate it. Thank you!

Message 5 of 6

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3 Posts
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Registered: 28-04-2020

Thank you

Message 6 of 6

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