I can not log into my account - pay monthly

[Annatheplanner]

Hi i hv been previously with virgin mobile, im tryimg to log into my account via link im getting in sms from you but im stuck on the page where i put 5 digt code and again it takes me to verifivation page where i request the code to go further. Can you help me so i can use my online account pls. 

Thank you 

Anna Matuszak

[madasaf1sh]

@Annatheplanner 

This is not customer services, and we dont have access to accounts as we are all customers like you, the best thing to do is contact customer services Guide: How to find help & contact O2