Solved: How to sign into MY O2 after disconnecting number

Anonymous · ‎17-04-2017

I recently have cancelled my O2 plan and also my direct debit as I am now travelling abroad for quite some time. I disconnected the number as well. I have one last phone bill to pay but can't sign into O2 as I have not regisitered online yet. For me to register, I need to recieve a code via text message. But how can I do that as I have disconnected my number?

I would just like to pay my final bill.

Thank you,

Angelina.

MI5 · ‎17-04-2017

You should have left your DD in place until the final bill was paid, but alternative ways to pay are listed here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-04-2017

You should have left your DD in place until the final bill was paid, but alternative ways to pay are listed here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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