How to potentially leave your contract penalty free

[Anonymous]

Now, I'm not saying this is guarenteed or anything but it's worth a go for reasons I'll explain later so please no comments regarding whether it will or won't work. It's better than doing nothing.

This link

http://www.saga.co.uk/money/news/2014/january/what-can-you-do-if-your-mobile-phone-bill-has-suddenly...

Explains all the necessary actions you need to take to challenge the 2.7% increase in pay monthly tarriffs.

Please read the whole link as there is different advice for different situations.

For information I have complained to O2 and it has been rejected HOWEVER it has beeen taken up by the Communications Ombudsman so fingers crossed.

Now, because of this. This has cost O2 £300.00 which is by far more than they will get from me from the price hike so even if the Ombudsman rejects it it has still cost O2 more than their 2.7% hike that they'll get from me so it won't be all bad.

Like I've said so far as it's a new increase and obviously rulings (if any) will not have come into force yet so it's a trial at the moment.

There are various ways you can pursue this and all is explained in the link however some are free and some are paid. The route you choose is your choice, I personally have chosen the free route.

Like I said please read all the link first and follow the advice to the letter and we should (Fingers Crossed) get somewhere with this.

Good Luck

Gillsfankev

Credit for discovering this goes to member BROWNI

[Toby]

Hi Tina,

Please take a look at the link adamtemp64 has posted (Thanks Adam!), as it contains lots of relevant info on this for you to digest.

I'm Toby, the community coordinator. Feel free to send me a private message (by clicking on my name and finding the link to the top-right of my profile page) any time

[acecco01]

hi all, I took my 24 month contract on 30 october 2012, so still 7 months to go - I would like to switch to another network, any way I could do that without paying the remaining 7 months to o2??

[MI5]

Generally no. Unless there are some extenuating circumstances.....?

[jonsie]

You will have to pay up the remainder of your contract, less any bolt ons that you may have.

[Anonymous]

Are you looking to change network for a better phone? If so you could consider Speed to Refresh with o2?

[acecco01]

@Anonymous

I'm looking to change network and get a sim-only contract, I'm happy with my phone.