How to check the status on a mobile number transfer (PAC has been provided)

[EMB]

Hi,

Anybody know how to check the status on when a mobile number transfer will be complete ?

PAC code was provided when the o2 contract was taken out.

Thanks

Regards

Ellis

[MI5 · Accepted solution]

@EMB 

Unless you were text a transfer date, send the form again https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

[EMB]

Ok thanks have completed the form online. Hopefully they have started it when I ordered the phone.but best to be sure cheers

[MI5]

@EMB 

Unless you were texted a transfer date, it hasn't been started.

The text confirms O2 have received and accepted the request.

[EMB]

Ok thanks, will give O2 time to reply to the online form. Thanks again

[MI5]

You're welcome

[koborn]

I requested a transfer from a Vodafone account online yesterday morning. At 9AM the number went out of service, and Vodafone has disabled the SIM. As of now (12.51) there is no message from O2. Does that sound normal?

[MI5]

Have you rebooted your phone @koborn ?

[koborn]

Yep, several times, makes no difference

[MI5]

Contact O2 then Guide: How to find help & contact O2