How to change pay monthly tariff without upgrading??

[Anonymous]

If you can, how do you change your tariff without upgrading your phone and paying any more than your bill: I'm on a O2 Refresh tariff, but I only get 500mbs of data every month. But it's not enough, I have been thinking about changing my tariff since I upgraded my phone from the galaxy note to the Samsung galaxy S5, because I need more data but I can't find anything that tells you how to do it or whether it's possible. My contract is a 24 month one (I can upgrade every 24 months) I upgraded near Christmas 2014 so I can't upgrade until 2016, but can I still change my tariff so it fits my needs better.

I want a tariff along the lines of:
2gbs Data
Calls (doesn't have to be unlimited but that would be preffered)
Texts (doesn't have to be unlimited but that would be preffered)

Thanks
Carmen.

[PhoneChanger · Accepted solution]

You should be able to change your data bolt on amount in MyO2. Otherwise give CS a call, you can always increase your data allowances, but you can't always downgrade.

Increasing your data allowance will increase your bill amount though.

You can also change to a tariff with unlimited calls and texts if required

[jonsie]

Is your refresh contract at an end? If so then just change to a sim only contract. If not you can upgrade your tariff to a more preferable one without upgrading the phone. Look in My O2 or call customer service for your options. 

[MI5]

Your other option is to pay off the device plan and switch to a sim only simplicity tariff.

[Anonymous]

Hey Carmen @Anonymous I hope you find the advice above useful, let us know what have you decided to do. Welcome to the community!