How to cancel a new contract

[JJ2]

Hi, just wanted to know if I can return my new tablet, after checking it out and cancel my new contract. I couldn't get in touch with o2

[13hmb]

How do I please cancel my phone contract with O2. And can I please have a telephone number because your website is super confusing and I can’t find anything.

[KingAmo]

@JJ2
It is best you send the tablet back within 14 days you received the parcel. I believe there is return forms in the parcel. Try and return them by post as earlier as possible and when they receive it I believe they will cancel your contract and refund your money. Sorry for the inconvenience due to the current situation

@13hmb
Do you currently have the phone and you wish to return it or?

[MI5]

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[JJ2]

Thank you. I expect a new tablet today.Just not sure if I could check it out and still return it within the 14 days. 

[MI5]

If you can get hold of anyone, yes.

[jonsie]

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy