How do u take a bolt on off ur tariff?

[Anonymous]

Can't seem to get it off,when I ring 4444 it doesn't give me an option an have came on my O2 site an still can't do it...

[viridis]

In my O2 there is an option for adding, changing or removing bolt ons on the right hand side of your main page.

[MI5]

Depends which bolt on we are talking about?

[jonsie]

A little more info on the bolt on you want to remove please....

[Anonymous]

It's a works bolt on,don't need or want it anymore and can't seem to get it cancelled,I can't see the option on the righthand side of my o2 either...

[MI5]

So if it doesn't appear as a bolt on in your My O2 it will be an integral part of your tariff and not able to be removed.

[jonsie]

It will be data. 

[MI5]

Yeah it is - I used to have it on a tariff I took about 4 years ago.
It gave data, wifi access and free MMS messages, but it's been discontinued now for some time.

[jonsie]

Some info here . It appears to be a reoccurring bolt on and maybe the legacy type that you can keep?

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

What Web Bolt Ons are available?

If you want to use the web on your mobile, you’ve got three Web Bolt Ons to choose from: 

The Basics is a small package. With 100MB included it’s just right for light browsing and email for only £3 a month. 

If you want The Basics, text ‘basics’ to 21300. If you want to stop The Basics, text ‘basicsoff’ to 21300. 

The All-Rounder is a bigger package. You’ll get 500MB and 20 free picture messages for £6 a month. 

If you want The All-Rounder, text ‘round’ to 21300. If you want to stop The All-Rounder, text ‘roundoff’ to 21300. 

The Works is for people who want to make the very most of their smartphone. It gives you 1GB and 50 free picture messages for £10 a month. 

If you want The Works, text ‘works’ to 21300. If you want to stop The Works, text ‘worksoff’ to 21300. 

If you don’t want to buy a Web Bolt On, you can still use the web on your mobile. You’ll never pay more than £1 a day to access the web on your mobile in the UK – useful if you only use the internet a little every day. 

You also have free access to O2 Wi-Fi hotspots across the UK.

[jonsie]

If you want to stop The Works, text ‘worksoff’ to 21300. 

....maybe worth a try?