Solved: Re: How do I change my home address

Anonymous · ‎16-12-2014

I need to change my home address

Anonymous · ‎17-12-2014

Hi @Anonymous , you can change your address via my O2 or via customer services. You will need your phone to be with you as one of the security checks is a code sent to your mobile via sms. Hope this helps!

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MI5 · ‎16-12-2014

Contact cs in the first instance who will all you to write in with confirmation.
Contact details at bottom of page.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎17-12-2014

Hi @Anonymous , you can change your address via my O2 or via customer services. You will need your phone to be with you as one of the security checks is a code sent to your mobile via sms. Hope this helps!

Cleoriff · ‎17-12-2014

Just to add...when you do this via My O2 ...Where it shows your latest bill, underneath that is a section 'billing details' Click on that and there you will find Billing Address and the option to change. Then follow the instructions as given by rosadosc...:smileywink:

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