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How do I cancel my contract (it has just rolled over) so I can switch networks?

cpurple2015
Level 1: Joiner
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I'm switching to a SIM only contract with another provider.  I've requested a PAC code from O2 and given this to the new network.  Is that all I need to do?  It says not to call unless urgent due to Covid so feel a bit lost. 

 

Thanks

 

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Bambino
Level 78: King of Kings
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@cpurple2015 You've done all you need to do. Do not cancel your Direct Debit with O2 until you receive a final bill.

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

I DO NOT WORK FOR O2



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