Solved: How do I activate my Bolt-On - Page 2

Anonymous · ‎12-06-2017

I've just upgraded my handset and contract, I'm now on a 5Gb contract with 10Gb as a free Bolt-On. I've just used up the 5Gb but instead of continuing to the 10Gb data I'm being told I need to get additional data.

Does anyone know if I have to activate this Bolt-On please as this has happened at just after the 202 number has closed for the night and there doesn't seem to be anyone available for an online chat either.

Thanks in advance.

MI5 · ‎13-06-2017

Good news

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jonsie · ‎13-06-2017

Glad you got it sorted 😀

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎13-06-2017

andyfkenobi wrote:

I managed to call 202 and got it sorted with a bit of a workaround quickly and easily so all good.

That's awesome news! Glad it's working now! Thanks for letting us know.

Anonymous · ‎13-06-2017

For info, if you are having the same problem with bolt-ons, give 202 a call and they will add a temporary bolt-on for you.

Thanks all for your help in my time of need!

jonsie · ‎13-06-2017

@Anonymous wrote:
For info, if you are having the same problem with bolt-ons, give 202 a call and they will add a temporary bolt-on for you.

Thanks all for your help in my time of need!

Good to know @Anonymous☺️

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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