Hotspot

Rhymern · ‎16-07-2020

I cant get my Galaxy A5 to allow devices, phones, laptops and computers to connect to it as a fully working hotspot.
I can't get working internet access and it says trying to obtain an IP address

Rhymern · ‎16-07-2020

It was working 2 days ago

MI5 · ‎16-07-2020

@Rhymern

Are you still in UK as hotspot won't work outside of UK?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Rhymern · ‎16-07-2020

Additionally it's my Windows 10 Laptop with inbuilt Wi-Fi that I can no longer connect to as well as my Android unit in my car

Rhymern · ‎19-07-2020

Ok people, thanks for those who have tried to help me, I have solved the problem.

I downloaded McCafee for Android Pro, installed with a scan to follow, the scan told me that Root Checker (Free version) was a medium threat, so I uninstalled it and voila I got Mobile Hotspot to work from my phone with all devices like before.

O2

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