About the number xxxxxxxxxxxx

[DavidCorker]

I don't want this sim card now. Because u will not change the account number of the sim. So I am not paying for it .

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[DavidCorker]

I only have the account number and shortcodes of which the money should come out of. But because my care works don't let me have the card you will not let me change my account for it.

[DavidCorker]

Why can't you help me out.

[madasaf1sh · Accepted solution]

@DavidCorker

If you are still in contract you will need to pay for it, as per the terms and conditions, if you wish to cancel you will need to give 30days notice and pay any charges otustanding..
If you are not in contract you just need to give 30 days notice.

This can only be done by calling Customer Service, on 202 from your phone or 0344 809 0202 from any other phone

No one on here has access to your Account information

[MI5]

@DavidCorker 

How to cancel here Guide: Cancelling Your Contract