Solved: Higher tariff than agreed

Val36 · ‎16-06-2020

Hi I have purchased additional sim only contracts for two of my children however the tariff is higher than the contract and no extras were used.

MI5 · ‎16-06-2020

@Val36

You can see a full breakdown of charges in your MyO2 http://www.o2.co.uk/myo2

If that doesn't help, call O2.

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎16-06-2020

@Val36

You can see a full breakdown of charges in your MyO2 http://www.o2.co.uk/myo2

If that doesn't help, call O2.

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Val36 · ‎16-06-2020

Thank you so much

MI5 · ‎16-06-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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