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Hi

Anonymous
Not applicable

I want leave 02 number and pay month stop. I alredy term 24 moth. Please now stop. I dont want next month pay agian. 

Thanks

Ance

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MI5
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@Anonymous wrote:
Sorry, I have dont understand how cancel or leave? where?

Call CS on 202 from your o2 mobile

Other contact options here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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Cleoriff
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Hi @Anonymous You will have to pay off your contract before you leave. Could I ask you to remove your personal details as this is a community forum? Ring CS here http://www.o2.co.uk/contactus

Edited to add Cancelling contract help guide here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
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@Tobythis phone filter doesn't appear to be working?

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Girl in a jacket
Message 3 of 11
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Anonymous
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yes remove. please
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Cleoriff
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Hi @Anonymous I have asked the community team to remove ...though you could do it yourself by going into Options top right hand of your post...select edit and then remove all personal details...(Welcome to the forum by the way) :wink:

Veritas Numquam Perit

Girl in a jacket
Message 5 of 11
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Anonymous
Not applicable
Sorry, I have dont understand how cancel or leave? where?
Message 6 of 11
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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:
Sorry, I have dont understand how cancel or leave? where?

Call CS on 202 from your o2 mobile

Other contact options here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 11
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jonsie
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You can either call 202 or use live chat to end your contract. Personally I would call 202

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Cleoriff
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@Anonymous wrote:
Sorry, I have dont understand how cancel or leave? where?

If you read the information about cancelling contract in my first post, this tells you how to cancel or leave O2.

 

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Girl in a jacket
Message 9 of 11
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MI5
Level 94: Supreme
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@Cleoriff wrote:

@Tobythis phone filter doesn't appear to be working?


It's still turned off at a guess?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 11
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