I’ve tried to pay my bill but it’s refusing to take payment. I tried to pay online like I normally do, but once I sign in and go to pay it’s coming up that page doesn’t exist? I then called 02 yesterday and I failed ALL my security questions ???? So couldn’t pay and now they’ve restricted my services and charged me a late payment fee! I dint know what to do?
Try and contact the Payment Management team, and see if they can get you in via alternative security questions or use the automated payment line when you try and dial out.
Number to call is 0800 902 0217
This is why you should really setup a Direct Debit for Payment
This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
