on 06-04-2013 19:18
on 06-04-2013 19:18
Hello!
Just joined 02 last week, on transferring my orange number over I have had no incoming service whatsoever on my mobile, phone calls or texts. So thats five days with half a service. Have called 02 twice a day, and even phoned Orange, and still I am waiting. Have been told Orange are a fault but cannot give me a timescale. Orange tell me its 02's fault. Very frustrating! and feel like I am getting no help. These are my problems:-
I can make calls and send texts.
When I call my own mobile it says the number is incorrect.
When anyone calls me from a landline or mobile it says the number is incorrect.
Strangely enough two people I know on 02 have managed to call me.
The lady from 02 tried the number and it said it was incorrect.
I am paying for a service which I am not getting and have been told it will rectify itself. Its been nearly 5 days! how long does one have to wait!
I have been happy with the customer service so far but my patients is going. 
Solved! Go to Solution.
on 10-04-2013 19:44