Solved: Headphone jack

Trfc74 · ‎29-06-2020

I've got the huawei P30 and the headphone jack has suddenly stoppd working, I've only had the phone since early Dec last year so will it still be under warranty to get repaired if need be??

MI5 · ‎29-06-2020

@Trfc74

Yes it should be covered by warranty but I'd call Huawei directly rather than O2.

Check first for fluff or muck in the headphone jack though.

https://consumer.huawei.com/uk/contact-us/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎29-06-2020

@Trfc74

Yes it should be covered by warranty but I'd call Huawei directly rather than O2.

Check first for fluff or muck in the headphone jack though.

https://consumer.huawei.com/uk/contact-us/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-06-2020

Hi @Trfc74

Yes it will. I would suggest you call Huawei before O2 though.

https://consumer.huawei.com/uk/contact-us/

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