Has my bill been paid

[Anonymous]

Hi there can you tell me if my latest bill been paid.As at this moment in time,i cannot not send any texts message's, and also cannot make any calls.

[jonsie · Accepted solution]

No one on here can answer that I'm afraid as it's essentially a customer to customer forum.

You will need to contact customer service using the numbers below or try webchat.

From your O2 mobile 202 Free
From a landline          0844 809 0202 5p / min
From abroad     +44 844 809 0200     Free from your O2 Mobile
Opening times
Monday-Friday 08:00 - 21:00
Saturday              08:00 - 20:00
Sunday              08:00 - 18:00

[Bambino]

This is a customer to customer forum. You need to call Customer Services for answers to your query. http://www.o2.co.uk/contactus

[perksie]

There would be a serious security problem if anybody could identify your account from what you have posted here.

You need customer services as above.

[Anonymous]

Check your bank account statement to see if the direct debit shows as taken by 02.

It may be a case that the masts are down in your area.

Here's how to check.

http://status.o2.co.uk/

Also give your sim a wipe.

Check the ports of your phone to remove any dust or lint as this can have an effect.