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Got a message from O2 ..telling me nice work..for an SMS text?,charging me 59p..impossible t

Martin53
Level 1: Joiner
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Haven’t a clue what they are on about.

checked the date ,they mentioned.

nothing..very poor 

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MI5
Level 94: Supreme
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@Martin53 

Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122185 Posts
  • 609 Topics
  • 18976 Solutions
Registered:

@Martin53 

Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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TallTrees
Level 41: Prodigal
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Hi there @Martin53 

Welcome to the o2 Community forum 

It is very frustrating when an unexpected charge pops up.  You could look at the "how to avoid accidental SMS sending" as mentioned.  You could also ask customer services.   08.00am has a reasonable chance of getting  through. 

Good luck and best wishes 

 



HAPPINESS IS BEE SHAPED

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