I have my new pay monthly SIM from o2. I have a PAC code from Plusnet who I am leaving. How do I give o2 my PAC now that I have already received the SIM. Guidance online and in the comments here directs me to how to get the code (which I have) but states I can give the code to o2 at any time. But how? The phone support won’t let me do this. I’m on hold to speak to someone urgently at the moment but I may not have time to stay on hold. I can literally not find any steps for moving to o2, keeping your number and not entering the PAC at time of ordering. Any help would be greatly appreciated.
