Gift card

[Lindaj1973]

I upgraded my phone back in July of this year, supposed to come with a £300 gift card, I understand I need to wait, but how long, and has anybody else actually received there's?

[MI5]

@Lindaj1973 

Claim a £300 gift card and go shopping on us. 20GB+ tariffs. Ends 10 August.

£300 Digital Gift Card: Offer ends 10 August 2022. Minimum term applies and will vary dependent on device or sim chosen. Over 18s only and customers must live in the UK. Digital Gift Card can only be used after 90 days of your eligible product purchase, provided you have not cancelled your service or returned your handset, and that you remain on an eligible call plan. Active email address and mobile number required for offer redemption. Within 14 days of purchase, customers will receive email and SMS with instructions on how to obtain Digital Gift Card, and customers must claim Digital Gift Card within 30 days of receiving the instructions and then activate the card within 90 days. Digital Gift Card is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230, pursuant to license by Mastercard International Incorporated. Mastercard® is a registered trademark of Mastercard International Incorporated Further terms and conditions apply, see https://www.o2redeem.co.uk/about/termsandconditions#cardterms. Offer not available on selected customer platforms (including 360 platform).

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

[Cleoriff · Accepted solution]

@Lindaj1973 

I think you are far too late.

Claim a £300 gift card and go shopping on us. 20GB+ tariffs. Ends 10 August.

£300 Digital Gift Card: Offer ends 10 August 2022. Minimum term applies and will vary dependent on device or sim chosen. Over 18s only and customers must live in the UK. Digital Gift Card can only be used after 90 days of your eligible product purchase, provided you have not cancelled your service or returned your handset, and that you remain on an eligible call plan. Active email address and mobile number required for offer redemption. Within 14 days of purchase, customers will receive email and SMS with instructions on how to obtain Digital Gift Card, and customers must claim Digital Gift Card within 30 days of receiving the instructions and then activate the card within 90 days. Digital Gift Card is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230, pursuant to license by Mastercard International Incorporated. Mastercard® is a registered trademark of Mastercard International Incorporated Further terms and conditions apply, see  https://www.o2redeem.co.uk/about/termsandconditions#cardterms. Offer not available on selected customer platforms (including 360 platform).

Devices are subject to availability. 0% APR. Finance subject to status and credit checks. 18+. Direct Debit. Credit provided by Telefónica UK Ltd, SL1 4DX. Telefónica UK is authorised and regulated by the FCA for consumer credit and insurance. Terms apply, see o2.co.uk/terms.

If you want to contact O2 then

You should contact the sales team  – message them on Social Media  -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[pgn]

In addition to what has been written above, is this of any use, @Lindaj1973?

https://www.o2redeem.co.uk/

It may relate to an earlier or more recent offer, but worth a try. Good luck.

[Cleoriff]

Interesting @pgn. 

It is the same offer, as it ended on the same date (10th August).

Also the terms and conditions are the same as those in the other post 😉

[pgn]

Nothing ventured, nothing gained, @Cleoriff - and not unlike O2 to have the page related to an expired offer still up and active 🙄

I hope CS can help you on 202 or on 0800 081 0255 as  @Cleoriff mentioned above, @Lindaj1973.

[AMDKilla]

I upgraded my wife's phone on the 14th of July. Got the card activation email this morning. Having issues logging in however