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Galaxy buds 2 pro

Michael99
Level 1: Joiner
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Help!

I ordered my Samsung galaxy s23 in October 4th and I should have received the code for a free pair of buds. 

 

It's been almost two months and I still haven't received the code. I have tried contacting through the agent chat (three times) and via the phone ( twice), only to be told "it's a known issue" and that they will send me a code in 48 hours or two to five working days but still nothing.

Today I hear from advisor that offer ends 4 Oct. Does not include that day.

 

This is getting ridiculous.

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pgn
Level 74: Whizz kid
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Details of offers in here, @Michael99 

Guide: Gift with Purchase  - including who to contact for help at each stage. Good luck!

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pgn
Level 74: Whizz kid
  • 34653 Posts
  • 217 Topics
  • 1533 Solutions
Registered:

Details of offers in here, @Michael99 

Guide: Gift with Purchase  - including who to contact for help at each stage. Good luck!

Message 2 of 2
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