Galaxy buds 2 Pro claim

[RonnieG1980]

Hi. I purchased a galaxy s23 ultra on the 5th May with the understanding that I would receive a code to claim a free pair of galaxy buds 2 Pro after 30 days. I know I'm only just over the 30 days as it stands but after reading all of the other posts regarding the same I'm a little anxious I won't receive my code in time, if at all. Could anybody please help me out? Just after a little reassurance. 

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202