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Galaxy Z Fold 2 - stock query

Snackontheshack
Level 1: Joiner
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Hi all

 

Put an order through last week (Thursday) for the Z fold 2 in black. It said stock would be delayed and delivery would be within 1 week.

 

I wanted to know how I should read this. Does it mean within 1 week as in they know stock will be in within a week, or does it mean delivery will be within 1 week of getting new stock (no guarantee of stock date).

 

If it's the latter I find that quite misleading

 

Thanks in advance

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madasaf1sh
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@Snackontheshack

That sounds like delivery within a week of your order being placed.

I know there keep being delays on the Z Fold 2, as there is no stock in the channel (where retailers (non networks) get there stock
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This is not customer services and we dont have access to your account
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Snackontheshack
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Thank you, this is exactly how I read it. But speaking with customer services they're saying 

 

'oh no, it just means when we have stock in it'll take up to one week to deliver it'

 

I find that really poor. It should read, we're awaiting new stock, we aren't able to say when this will be

 

Or something to that effect. Saying delivery will be up to a week should mean it'll be with me by Thursday.

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