Friends and Family discount SIMO?

[Anonymous]

Hi there, took out a new 12 month SIMO deal with o2 the other day, from the store directly in Peterborough. And I have a relative who works there, so I asked them to apply there F+F discount on the account. And it has been a few days and I've had no confirmation saying it has gone through? And I've spoken online on web chat and they seem to think you cannon apply F+F on a SIMO deal? So a bit of help would be appreciated to clear this up

Thank You

[Anonymous]

I'll try applying it again and give it a few days and if if don't work ill have to ring up customer services. Thank you all for the help:)