@Amy000
Did you claim for it at the time as all the laptops offers had to be claimed for within a time frame...
Have a look at this guide Guide: Gift with Purchase
Most companies have a time limit, and if you are out of this you can ask the people running the offer, but usually its tough luck
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
