Free jabra sports pulse headphones..

[Anonymous]

Hello guys

I prefer ordered the Samsung Edge S7 on the 30gb monthly refresh tariff.

It's been 16 days since my contract was activated and I STILL can't redeem the free headphones.

Had anyone even managed to succeed yet?

All I get is:

Thank you for trying to redeem your Jabra Sport Pulse Wireless headphones. The IMEI number you have entered is either invalid or you have not waited the 14 days to redeem. For more information, please refer to the terms and conditions.

Any ideas?

Cheers

[Anonymous]

Well I have had joy at last. Having read all the stuff about weekly spreadhseet updates and the rest of it I thought I would try the website again yesterday to input my code, and hey presto it worked. From that point on everything went smoothly. Have even received a dispatch note already so expecting my headset tomorrow. Never did get that email from Kondor CS (promised twice) to say that my code would now work. Very kack-handed the whole business, and it hard not to wonder whether it's all done in the hope that many people just won't persevere. But why? This does the reputation of neither company any good whatsoever.

Looking forward to getting the phones now though

[Anonymous]

DJMorley the one thing that gave me somedegree of hope was the confirmation from CS at Kondor that because I had applied within the claim period, I would be OK. Might be worth asking them to confirm that in yuor case too, so that you have an assurance in writing?

[MI5]

Indeed it does make you wonder why they make it so difficult !

[Cleoriff]

I agree with @Anonymous. The people who approach Kondor directly are the ones who seem to have the best outcome...