Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 278242 Views
  • 2 replies
  • 2 kudos

Resolved! unsuccessful top-up

I am on pay as you go sim. I decided to switch tariff from Text and Web to Classic yesterday.and top-up 10 pounds immediately because the credit is very low. This morning, I check the balance via My O2, it still shows the original create, which is th...

Anonymous by Not applicable
  • 3148 Views
  • 8 replies
  • 0 kudos

Resolved! SIM Swap taking ages

I upgraded on Monday and changed my number the ame time. The number change happened almost instantly, but my SIM swap (from normal SIM to the Nano SIM required in my new device), is taking ages. It's been 2 days now and no sign of my new SIM activati...

Resolved! on-line top-up

i can't top up with any card (all of which have money) online. they all fail. is the system down?

Anonymous by Not applicable
  • 1198 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

I have 2 phones associated to [number] and need a PAC nos for both phones as the company we work for has a business contract and will take them over

Alan2 by Level 1: Joiner
  • 1211 Views
  • 3 replies
  • 0 kudos

Resolved! Pac code

How do I get my pac code for my payg please?Also how do I cancel the regular topup please?

Anonymous by Not applicable
  • 1734 Views
  • 4 replies
  • 0 kudos

Like new handset is a barred handset

Hi, advice wanted please. I upgraded my sons phone for his birthday, he wanted the Samsung s7, but I couldn't afford a brand new one, looked further down and was amazed to see like new ( which apparently are a step below A brand new handset) at a fra...

Emmalcox by Level 1: Joiner
  • 3837 Views
  • 18 replies
  • 0 kudos

Resolved! 18+ restrictions

Can you take off my restrictions please head doing

Anonymous by Not applicable
  • 1506 Views
  • 2 replies
  • 0 kudos

Resolved! Call Divert - Possible?

Having spent quite a while on Live Chat then looking through the forums I am confused, and have a simple question. I am on Classic Pay & Go. Can I setup Call Divert on my O2 sim?

Resolved! Changing your Tariff

Is there anyway to change your tariff to something more suited or am i stuck with the "Customized" tariffs?

Anonymous by Not applicable
  • 6389 Views
  • 10 replies
  • 0 kudos